Privacy Policy

Grives Equine Rehabilitation is committed to protecting your privacy and ensuring that personal information is handled responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Collection of Personal Information

We may collect personal information when you contact us or submit an enquiry through our website. This information may include your name, email address, phone number, and details relating to your horse or enquiry.

We only collect information that is reasonably necessary to respond to enquiries, provide our services, or communicate with you.

 

2. Use of Personal Information

Personal information collected by Grives Equine Rehabilitation is used solely for the purpose of:

• Responding to enquiries

• Discussing rehabilitation or conditioning services

• Managing communication with owners, trainers, and veterinarians

We do not sell, rent, or share personal information for marketing purposes.

 

3. Disclosure of Information

Personal information may be shared with trusted third parties only where reasonably required, such as veterinarians or professional service providers, and only for the purpose of delivering our services or responding to enquiries.

We do not disclose personal information to overseas recipients unless required by law.

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4. Storage and Security

We take reasonable steps to ensure that personal information is stored securely and protected from misuse, loss, unauthorised access, modification, or disclosure.

Information submitted through this website is stored via secure systems provided by our website platform and email services.

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5. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate or incomplete. Requests can be made by contacting us using the details below.

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6. Cookies and Website Analytics

This website may use standard cookies or analytics tools to improve website functionality and user experience. These tools do not identify individual users.

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7. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

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Email: info@grivesequinerehabilitation.com

Business Name: Grives Equine Rehabilitation

Location: Bathurst, NSW, Australia

 

8. Updates to this Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.